Privacy policy

At Stain Steamer, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services

Information We Collect

We may collect details such as your name, email, phone number, service address, and preferred contact method when you request a quote, schedule a service, or contact us. Optional information like type of service, room size, preferred service date, and photos may also be collected.

How We Use Your Information

The information we collect is used to:

Provide accurate service quotes
Schedule and confirm appointments
Communicate with you regarding services
Improve our website and customer experience
Send service-related updates or offers (if you opt-in)

Information Sharing

We do not sell, trade, or rent your personal information. Data may only be shared when required by law or with trusted providers who help us operate our business, under confidentiality agreements.

Data Security

We take appropriate measures to protect your information through secure servers, encryption, and limited access. While we strive to keep your data safe, please note that no online system is 100% secure.

Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser, but some features may not work properly.

Your Rights

You have the right to:

Access the information we hold about you
Request corrections or updates
Opt out of marketing emails
Request deletion of your data, where legally permitted

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is found, it will be deleted immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.